TRTicketRackrSupport OS
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Pricing

Better support pricing for teams building more than one company.

TicketRackr is priced to beat bulky support suites while keeping Ethan AI, tickets, company routing, email, in-app replies, SLA controls, and agent workflow in one clean system.

Start clean

Launch

For small teams replacing shared inbox chaos with a real support desk.

$15agent/month
Billed annually
  • 1 support workspace
  • 3 connected companies
  • Shared customer inbox
  • Email and in-app replies
  • Basic SLA policies
  • Core customer profiles
Get started
Most popularBest value

Growth

For operators running support across multiple products with Ethan assisting every thread.

$45agent/month
Billed annually
  • Unlimited connected companies
  • Ethan suggested replies
  • Agent assist and thread summaries
  • Custom queues and routing
  • Attachments and private notes
  • Email delivery and webhooks
Start Growth
Advanced operations

Scale

For teams that need deeper workflow control, reporting, and governed automation.

$89agent/month
Billed annually
  • Advanced roles and permissions
  • SLA policy builder
  • Automation and handoff rules
  • Audit-ready activity logs
  • Priority queues and reporting
  • Higher AI and webhook volume
Scale support
Custom

Enterprise

For organizations that need tenant governance, security reviews, and hands-on rollout.

Customannual contract
Designed with your team
  • SSO-ready architecture
  • Dedicated onboarding
  • Custom limits and SLA rules
  • Tenant governance controls
  • Security and compliance support
  • Roadmap partnership
Talk to sales
Included foundation

Every paid plan is built for real support operations.

Shared support inboxCompany workspacesCustomer profilesTicket workflowSLA visibilityEmail deliveryPrivate notesAPI and webhooks