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span{color:var(--muted-strong);font-size:12px;font-weight:620}.inline-message{grid-column:1/-1;padding:8px 10px}.field textarea{border:1px solid var(--line);color:var(--ink);resize:vertical;background:#ffffff1a;border-radius:8px;outline:none;width:100%;min-width:0;min-height:120px;padding:10px 12px}.field textarea::placeholder{color:#7f8ba0}.field textarea:focus{border-color:#38bdf8b8;box-shadow:0 0 0 3px #38bdf829}.check-row{color:var(--muted-strong);font-size:13px;font-weight:560}.check-row input{accent-color:var(--teal);width:16px;height:16px}.message-list,.note-list{gap:10px;margin:14px 0;display:grid}.message-bubble,.note{border:1px solid var(--line);border-radius:8px;padding:12px}.message-bubble.customer{background:#38bdf81a}.message-bubble.agent{background:#2dd4bf1a}.message-bubble.system,.message-bubble.copilot,.note{background:#ffffff12}.message-bubble p,.note p{color:var(--muted-strong);overflow-wrap:anywhere;white-space:pre-wrap;margin:6px 0 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